Frequently Asked Questions
Everything you need to know about shopping with Vault Menswear.
What are your standard shipping times and costs?
We offer standard delivery within 3-5 business days for $5.99, and express next-day delivery for $9.99. Orders over $150 qualify for free standard shipping.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your products authentic and true to size?
Yes, all our products are 100% authentic sourced directly from premium brands. We provide a detailed size guide on each product page to help you find the perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to follow your parcel's journey.
Do you offer international shipping?
Yes, Vault Menswear ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.